You can make Jingle & Pine the only place customers contact. You should not pretend Shopify does not exist if Shopify hosts the store, runs checkout, and processes customer data.

Do this

• All questions and privacy requests go to info@jingleandpine.com
• Drop “powered by Shopify” from the opening
• Do not send customers to Shopify as customer support

Don’t do this

• Delete Shopify from the privacy policy entirely. That would be inaccurate. Shopify still collects device data, payments, and order data on your behalf.

A clean middle path: customers only see your brand and your email. The policy mentions Shopify once as your e-commerce platform / service provider, which is normal and expected.

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Privacy Policy

Last updated: September 18, 2026

Jingle & Pine operates this store and website, including all related information, content, features, tools, products, and services (the “Services”).

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal information.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read it and understand how we collect, use, and disclose information as described here.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include anonymous or de-identified information.

Depending on how you use the Services, where you live, and applicable law, we may collect or process:

• Contact details: name, address, billing address, shipping address, phone number, and email address.
• Financial information: payment card or account details, form of payment, transaction details, and payment confirmation.
• Account information: username, password, security questions, preferences, and settings.
• Transaction information: items you view, add to cart or wishlist, purchase, return, exchange, or cancel, and past orders.
• Communications: information you send when you contact us.
• Device information: device, browser, or network data, IP address, and other identifiers.
• Usage information: how and when you use the Services.

Personal Information Sources

We may collect personal information:

• Directly from you, when you create an account, shop, check out, or contact us;
• Automatically through the Services, including cookies and similar technologies;
• From service providers that process information for us (including our e-commerce, payment, shipping, and analytics providers);
• From partners or other third parties.

How We Use Your Personal Information

We may use personal information to:

• Provide and improve the Services: process payments, fulfill orders, remember preferences, send account or order notices, handle purchases, returns, and exchanges, manage your account, arrange shipping, enable reviews, and personalize shopping (for example, product recommendations).
• Marketing and advertising: send promotional emails, texts, or mail, and show ads on this site or other sites based on items you viewed, added to cart, or purchased.
• Security and fraud prevention: authenticate accounts, protect checkout, and detect or address fraud, abuse, or illegal activity. If you create an account, keep your login details private.
• Customer communication: respond to questions and support requests.
• Legal reasons: comply with law or legal process, handle disputes, and enforce our terms and policies.

How We Disclose Personal Information

We may disclose personal information:

• To service providers that help us run the store (hosting, checkout, payment processing, IT, analytics, customer support tools, cloud storage, fulfillment, and shipping). Our store is hosted on the Shopify platform, which processes certain information to operate checkout, payments, and the website.
• To marketing partners that help us advertise, including ads based on shopping activity. Their use of information is governed by their own privacy notices.
• When you ask us to or otherwise consent, such as to ship an order or when you use social login or social widgets.
• To affiliates, if applicable.
• In a business transaction (such as a sale of the business), or if required by law, legal process, or to protect our rights, the Services, or others.

To opt out of targeted advertising or certain sharing of personal information, email info@jingleandpine.com. If your browser sends a Global Privacy Control signal, we will treat it as an opt-out for that browser where required by law. Learn more at https://globalprivacycontrol.org/. We do not respond to other “Do Not Track” signals.

Third-Party Websites and Links

Our site may link to third-party sites. Their privacy practices are their own. We are not responsible for those sites. Information you post on public or social platforms may be visible to others.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided information to us, email info@jingleandpine.com and we will delete it as required.

We do not have actual knowledge that we “sell” or “share” (as defined by applicable law) personal information of anyone under 16.

Security and Retention

No online service is perfectly secure. Do not send sensitive information over unsecured channels.

We keep personal information only as long as needed to run your account, fill orders, meet legal duties, resolve disputes, or enforce our policies.

Your Rights and Choices

Depending on where you live, you may have rights to:

• Access personal information we hold about you
• Delete personal information
• Correct inaccurate personal information
• Receive a copy of your information (portability)
• Opt out of sale, sharing, or targeted advertising, where those rights apply

To use any of these rights, email info@jingleandpine.com. We may need to verify your identity. You may use an authorized agent if you give that person written permission; we may still need to verify you directly. We will not discriminate against you for exercising your rights. We will respond within the time required by law.

You can unsubscribe from promotional emails using the link in those emails. We may still send order and account messages.

Complaints

Email info@jingleandpine.com. Depending on where you live, you may also appeal our decision through that address or contact your local data protection authority.

International Transfers

We and our service providers may process personal information outside the country where you live. For transfers from the EEA or UK, we rely on approved mechanisms such as Standard Contractual Clauses where required, unless the destination country is recognized as providing adequate protection.

Changes

We may update this policy from time to time. We will post the new version here and change the “Last updated” date, and give any extra notice the law requires.

Contact

Jingle & Pine
info@jingleandpine.com