Terms of service
Last updated: September 18, 2026
Jingle&Pine, doing business as Jingle & Pine, Jingle & Pine USA, and Jingle&Pine (“Jingle & Pine,” “we,” “us,” and “our”).
We ship to all 50 U.S. states. Free shipping on orders of $50 or more. Shipping charges for orders under $50 are shown at checkout.
These shipping rules work together with our Terms of Service and Refund Policy.
Processing time
Once your order is placed, it takes 1–3 business days to process.
During peak season (October, November, and December), processing may take 2–4 business days.
Orders placed on a Friday evening or over the weekend begin processing on the next business day.
Delivery time
After your order is processed, it ships. Delivery then takes an average of 4–7 business days.
Total estimated time from order to delivery
- Regular season: 5–10 business days
- Peak season (October–December): 6–11 business days
These times are estimates, not guarantees.
How to place an order
- Open the product page and add the item to your cart. Check that you selected the correct options.
- Click Checkout.
- Enter your address. Incorrect or incomplete addresses are the most common cause of delay.
- Continue to shipping, confirm your address, then continue to payment.
- Choose one of the payment methods shown at checkout and complete your order.
If anything goes wrong while you are placing the order, email info@jingleandpine.com.
Shipping your order
Items ship from our fulfillment partners. During the holiday season, volume is higher, so processing may take the longer end of the ranges above. Order early if you need the item for a holiday date.
Tracking
When your order ships, you will receive an email with a tracking number. Allow up to 48 hours after that email for tracking to update.
Delivery delays
We are not responsible for delays caused by the carrier, weather, or other events outside our control. A package that is still in transit is not grounds for a refund.
If your order has not arrived within 10 business days of the estimated delivery date, email us with your order number and we will check with the carrier.
Incorrect addresses
Check your shipping address at checkout. If a package is returned to us because the address was wrong or incomplete, you pay the cost of reshipping.
Questions
Jingle & Pine USA
Email: info@jingleandpine.com
Phone: (760) 284-4504